Lastest Updates
TOWARDS LEANER BUSINESS PROCESSES - THE LEAN WAY
Robert delivered a talk to members of the SITF about how Lean Value Stream Mapping can be used to drive leaner, more flexible processes to reduce turn-around times to customers.
Summary of the slide presentation
THOUGHT LEADERSHIP
There is large potential gains if Lean is adopted and is embraced to help organizations couple process improvement with IT system enhancement.
Refer to Article in ComputerWorld Singapore by Robert
BRINGING BETTER BUSINESS VELOCITY
Robert delivering a talk on making business processes leaner using lean (Toyota Production System) techniques at a Singapore Quality Institute Interest Group Meeting.
LEARNING FROM THE BEST
Robert speaking to employees of a large local hospital during their recent ‘Learning from The Best’ event about the potential benefits that lean can bring.
Participant Feedback on our various Lean Workshops
Executive Overview - Lean Management
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Eagles Wings is a Lean consulting firm helping clients attain higher organizational effectiveness and efficiency through deployment of Lean principles and practices and Lean Education Programs. We are committed to help clients take forward steps to become high performance businesses and to help them drive towards their vision of becoming ‘Best-In-Class’ companies. We are based in Singapore and we serve clients in the Asia Pacific region. Transforming Businesses to Become LeanerBecoming more competitive with High Speed, Low Cost & Less Waste In order to ward off increasing competition, organizations must become leaner by increasing their speed, reducing costs and providing better quality products and services. To achieve this, their workforce must learn to work faster and smarter. Waste in the form of unnecessary processes, redundant information, delays, service breakdowns, incorrect prioritization and marginal workforce performance are to be relentlessly eliminated. Quality should be designed into the process upfront and decisions made at the lowest possible levels so as to respond rapidly to customer demands. ‘Walls’ between departments should be torn down. Extensive communications about the company’s vision and goals should occur. Building a participating workforce and the embracing of a continuous improvement culture is crucial. Many companies that have adopted the lean approach have dramatically changed their businesses, made them leaner, and gained long-term sustained advantage over their competitors. In the last 2-3 years the lean approach has been deployed with much success by organizations from many different industry sectors including manufacturing, health-care, finance, construction, publishing, government, information and communications and many others. The Soft and Hard Elements of the Lean (aka. Toyota Production System) The ‘soft’ (or people related) elements of a major change effort which takes the form of exceptional management commitment, the build-up of a sufficient coalition for change within the middle management ranks, the creation of a sufficient sense of urgency throughout the organization, the high level of communications to the workforce concerning the need for change and the establishment of a heightened sense of awareness in the workforce concerning progress against goals is very key to successful transformation. The ‘hard’ elements of the change effort referring to the techniques, tools and practices of lean while also important can only be fully leveraged once the buy-in for change has been firmly established in the organization. Through our Lean Programs, we assist clients to apply lean concepts, principles and tools in their businesses and help them drive a high-level change project to transform these businesses into fast, agile and cost-efficient companies.
“Thanks for providing this course. It was a huge learning curve for me, and I thoroughly enjoyed it, especially the interaction with so many professionals from different fields " - client from Healthcare sector "I would be happy to recommend this workshop to others. The instruction in the workshop was very clear. I found lean management to be exceptionally relevant and useful for my company.” – client from Manufacturing Sector
"I found most of the principles of lean management applicable to the service and healthcare industries as well. The case studies in this workshop were helpful in providing examples of its implementation, and the exercises which relate to work environment makes the learning immediately practical" – client from Health Care Sector
"Lean is a discipline that is very relevant and useful in today's economy. It addresses the paradox of cost and quality, proving that both can co-exist and complement each other to create value for the organization" -- client from Public Sector. "The workshop is an excellent follow-on session to the Lean Management Workshop. Through an intensive case study, the LEAN principles and theories were better explained and understood." - client from Aerospace Sector. “The workshop provided very good examples of lean. I took away a good understanding of what lean is about and how it is used. It brought about an awareness that improvements do not necessarily cost a lot of money, and that every improvement counts and helps to drive out big elephants (i.e. waste) from organizations” - client from InfoComm sector "The workshop helped to clarify the lean concept and how the lean tools could be used in the work environment. The instructor was clear and precise in his delivery. I would not hesitate to recommend this workshop to those who are new to the lean concept." - client from Travel & Transportation Sector. “If you are considering streamlining your processes to cut down time to market, you may want to consider the lean approach. I found the instruction during this workshop very clear and the discussions and exercises were particularly good and valuable" - client from Public sector. “If you are unsure about how to reduce costs without cutting your staff, this workshop will provide the answers. Lean is not about assessments or certifications. It is about cutting the waste in organizations and making real performance improvements. The answer to cost cutting and increased efficiency lies in lean management” - client from Finance and Banking sector "This is a very comprehensive course on lean. I now have a much clearer picture of what lean is all about and how it can apply to my organization. - client from Transportation sector" |
